Thank you for shopping with HydroDipZone.

The following payment terms apply to all purchases made through our website (www.hydrodipzone.com). By placing an order, you agree to these terms.

 

1. Accepted Payment Methods

We accept the following payment methods:

 

  • Credit/Debit Cards: Visa, Mastercard, American Express, and other major providers.
  • Online Payment Gateways: PayPal and other secure platforms.

 

All payments are processed through secure payment gateways to ensure the safety of your information.

 

2. Currency

All prices displayed on our Website are in EURO (€) unless otherwise stated. If you are purchasing from outside the European Union, your payment provider may apply currency conversion fees.

 

3. Payment Timing

 

  • Payment is required at the time of purchase.
  • Orders will not be processed or shipped until full payment is received and verified.

 

4. Payment Security

 

We use third parties that use industry-standard encryption to protect your payment and personal information. hydrodipzone.com does not store or retain payment card details. For additional security, all transactions are processed via secure payment processors.

 

5. Failed or Declined Transactions

 

If your payment is declined, you will be notified during checkout. Please verify your payment details and try again. If issues persist, contact your payment provider or our customer support team at info@hydrodipzone.com.

 

6. Taxes and Fees

 

  • EU orders: Prices include VAT where applicable.
  • International Orders: Taxes, customs duties, and other applicable fees are the responsibility of the buyer.

 

7. Refunds and Cancellations

Refunds for eligible returns or order cancellations will be processed back to the original payment method. Please allow 2-5 business days for the funds to reflect in your account, depending on your payment provider.

 

8. Fraud Prevention

 

For fraud prevention and security purposes, we reserve the right to:

  • Verify payment details before processing your order.
  • Cancel orders suspected of fraudulent activity.
  • Request additional identification or information.

 

9. Contact Us

 

If you encounter any payment issues or have additional questions about our Payment Terms, please contact us at:

Email: info@hydrodipzone.com
Address: Budapester Str. 35, Berlin, 10787

We are here to assist you with any concerns regarding your transaction.

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