At HydroDipZone we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, www.hydrodipzone.com, and related services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the Website.

 

1. Who We Are

 

Company Name: hydrodipzone.com
Company Address: Budapester Str. 35, Berlin, 10787
Email: info@hydrodipzone.com

hydrodipzone.com is the data controller for the purposes of this Privacy Policy.

 

2. What Information We Collect

 

We may collect and process the following categories of personal data:

 

2.1 Information You Provide

 

  • Account Details: Name, email address, password, and other registration details.
  • Contact Information: Phone number, mailing address, and email address when you make a purchase or contact us.
  • Payment Details: Billing information, though payment card details are processed securely by third-party payment providers.
  • Communication: Messages or inquiries sent to us through email, contact forms, or chat.

 

2.2 Information We Collect Automatically

 

  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Data: Pages viewed, time spent on the Website, clicks, and navigation paths.
  • Cookies: Small text files stored on your device to enhance the user experience (see Cookies below).

 

2.3 Information from Third Parties

 

  • Analytics Providers: Data about your interactions with our Website (e.g., Google Analytics).
  • Payment Providers: Transaction confirmations or disputes.

 

3. How We Use Your Information

 

We use your personal data for the following purposes:

 

  • Order Fulfillment: Processing and delivering your purchases, including payment verification and customer support.
  • Account Management: Maintaining your account, including password resets and profile updates.
  • Communication: Responding to your inquiries, sending updates, and providing customer service.
  • Marketing: Sending newsletters, promotions, and special offers (if you’ve opted in).
  • Website Improvement: Analyzing Website usage to enhance performance, usability, and content.
  • Legal Compliance: Complying with legal and regulatory obligations.

 

4. Legal Basis for Processing

 

We process your data based on the following legal grounds:

 

  • Contractual Necessity: To fulfill a contract with you (e.g., processing orders).
  • Consent: Where you have given us explicit consent (e.g., subscribing to newsletters).
  • Legitimate Interests: To improve our services, prevent fraud, and manage our business.
  • Legal Obligations: Compliance with applicable laws and regulations.

 

5. Sharing Your Information

 

We do not sell or rent your personal data to third parties. However, we may share your information with:

 

  • Service Providers: Payment processors, shipping companies, and IT support services.
  • Analytics Providers: Tools like Google Analytics to track Website performance.
  • Legal Authorities: When required by law or to protect our rights and interests.

 

6. Data Retention

 

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

7. Your Rights

 

Under applicable data protection laws, you have the following rights:

 

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data (“right to be forgotten”).
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Revoke consent for processing where applicable.

 

To exercise your rights, contact us at info@hydrodipzone.com.

 

8. Cookies

 

We use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings. 

 

9. Security

 

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

10. Third-Party Links

 

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

 

11. Children’s Privacy

 

Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.

 

12. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Website after changes are made constitutes acceptance of the updated policy.

 

13. Contact Us

 

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@hydrodipzone.com
Address: Budapester Str. 35, Berlin, 10787

 

By using www.hydrodipzone.com, you agree to the terms of this Privacy Policy. Thank you for trusting HydroDipZone with your information!

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